When teams are asked to do more with less, they often turn to SaaS startups and companies to help them automate and streamline their business processes. That means big opportunities…
Customer Success
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News
UserIQ Goes Mobile With Acquisition of Bangalore-Based Customer Onboarding Platform
by Holly Beilinby Holly BeilinUserIQ, an Atlanta startup that informs B2B SaaS companies about all their user data, has acquired Bangalore-based Appunfold. With this acquisition, UserIQ has extended its user engagement and analytics capabilities across…
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News
California-Based Customer Success Firm Plants East Coast Roots in Atlanta With New Training Program
by Muriel Vegaby Muriel VegaKeeping customers engaged with your product as well as listening to their concerns often lands on the shoulders of a company’s customer success team. Customer success managers are the next…
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PeopleProfiles
Rachel Orston Helps Your Customer Success Team Flourish With UserIQ
by Holly Beilinby Holly BeilinYou know what a marketer does, and a sales team, and even an account manager, but customer success is a field that is still being defined. Hovering amidst the fields of technology, marketing,…
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Salesloft has seen explosive growth, expanding its user base by 2000% two years in a row. Katie Rogers, VP of Customer Success, shares her strategies for building a team strong…