customer feedback

Beyond user experience and good design, building out a solid support team can make or break your product when it comes to acquisition and retention of users. Three out of…

In 2017, Atlanta native Hollis Callaway left a career in finance to make his name using a product from his family’s heirloom, a Hamilton, Georgia-based freshwater spring that also produces the…

“As most merchants know, you rarely hear from a happy customer,” says Mary Hubbard, the new Head of Online at customer rating system TruRating. By asking a single question at the…

Finding out what’s behind your customers’ decision-making process is every business owner’s dream. In fact, companies are spending over $30 billion annually in customer surveys to try and figure it…

Your errands list this weekend may include a visit to the car wash to wash off the week’s dirt and leftover crumbs from an on-the-go lunch — the $10 billion car wash and auto…