Product-focused organizations are always striving to implement tactics and strategies to improve overall customer satisfaction. Within this, it’s almost impossible to find two topics as widely discussed as the implementation,…
Tag:
Customer Experience
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PeopleProfiles
Why Comcast’s VP of Customer Experience Always Keeps An Empty Seat In Her Boardroom
by Muriel Vegaby Muriel VegaSince the beginning of her career, regardless of whatever industry she’s working in at the time, Tonya Webster has focused on prioritizing the experience of every one of her customers. At each…
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October 7th is international Customer Experience (CX) Day hosted by the Customer Experience Professionals Association (CXPA). CXPA is a professional networking group for everyone who is interested in building great…
