There was a time when Sam Eniojukan, Jeremiah Oyemade, and Sanjay Rimal used to get blank stares back when talking to people about their startup Voiceworx. Since launching in 2017, the Atlanta-based has been helping businesses integrate AI-powered digital assistants to help with customer service, sales, and human resource questions. But a lot has changed in the world in the last seven years, as industry leaders have not only caught up with the rise of generative and conversational AI, but they’ve had to figure out what exactly it means for their business.
The proliferation of AI has changed a lot about what Voiceworx does, the team told Hypepotamus.
“The great news is we no longer get blank stares from clients as to what AI is and why it’s important to their businesses or industry,” Oyemade said. “These days we find that businesses we engage are facing challenges sifting through the inundation of AI-powered offerings, chatbots, automation tools and solutions with little to no clear understanding of how these developments can positively impact their businesses today.”
The platform is designed to help SMB (small-to-medium-sized businesses) and Enterprise companies create their own generative AI agents on their sites to help streamline lead generation, appointment booking, and answering frequently asked questions. It has also rolled out an Office AI Assistant that connects with key systems like SalesForce, Office365, and ServiceNow in order to help boost productivity and automate tasks.
AI Realities
As the Voiceworx team explained, many AI-powered platforms are complicated and expensive for SMBs to deploy. Off the shelf options might not fit a company’s true operational needs, explained Oyemade.
The Voiceworx team has taken a more tailored approach, building out a no-code platform curated to specific business use cases.
“We find the need to invest ample time with a specific business industry, fully digesting its needs and tailoring our offerings to match their expectations while allowing for the flexibility of further fine-tuning of the end product to be more adequate for a successful ai-assistant adoption,” Oyemade added.
The platform is built with generative AI partners OpenAI, Cohere, Anthropic, and Hugging Face, according to its website.
Building Atlanta’s AI Community
On top of building out Voiceworx, Eniojukan and Oyemade are focused on building up Atlanta’s artificial intelligence community. They started the Atlanta Gen Ai MeetUp community, a meetup group that boasts close to 800 members since launching late last year.
The group meets monthly and rotates locations between ATDC in Midtown and Improving in Alpharetta.
“We took it upon ourselves to create a space for founders, business users, Investors, students, ai-enthusiasts etc. to get together on a monthly basis to network, share ideas, learn and grow the overall Atlanta AI community,” Oyemade told Hypepotamus. “Overall, we would like to see Atlanta emerge as the leading market in the Southeast for all things AI and Gen AI.”
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Featured photo provided by Voiceworx
