Who We’re Looking For
We’re looking for a smart, driven, and resourceful Community Coordinator to join our team full time. We’re growing quickly and looking for a go-getter that can come in and add value from day one. The ideal candidate has strong communication skills, an outgoing personality, an ability to thrive in a fast-paced environment, and must have experience managing business social media marketing.
Who We Are:
We empower other Saas companies to deliver what each user needs to be successful in every moment, starting with adoption. As a result, you’ll be able to effectively scale onboarding, increase feature usage, accelerate time-to-value, and ultimately drive more revenue throughout the customer journey.
By constantly listening and delivering the right message to the right user at the right time, we help companies stay in conversation with their customers, promoting strong product adoption, retention, expansion and advocacy. By facilitating a clear and consistent voice to and from the customer – companies ultimately deliver better products, faster time to value and more predictable revenue growth.
As our new community coordinator, you will:
Build a community with our audience by creating a space for education through social platforms and groups, conferences and events, etc
Drive and manage social media campaigns from content creation, to measurement of campaign success
Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
Engage with followers and thought leaders via social, email & community outlets
Report on all organic social activities monthly
Use social listening skills to keep a pulse on industry news
Execute and coordinate all UserIQ prospect events
Bachelor’s degree in marketing, communications or related major
1-2 years of social media marketing experience
Self-starter who can also work well collaboratively
Experience working in B2B
Exceptional writing and communication skills
Experience using Oktopost or other social media management tools
Experience reporting on social media marketing activities a plus
Knowledge of Salesforce/Pardot or other marketing automation tools a plus
Knowledge of basic SEO principles a plus
To apply for this job email your details to email@example.com