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Store Assistant

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Website U GOT MAIL

Mail & Shipping shop

We are looking for a Store Assistant to provide excellent customer service. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services

Skills

  • Basic math skills
  • Computer skills
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts
  • High school degree

Requirement

  • Must be able to stand for long periods at a time
  • Must be able to lift 50lb

To apply for this job email your details to ugotmail@directlx.com