Analytics Division – Any US Based Location / Remote – Full Time
Our Manager, Insights & Analytics will be responsible for leading a team of Digital Analysts and Associate Digital Analysts as well as working with internal and external client teams as well as helping the VP create direction and forward momentum for the department. The Manager will lead strategy discussions and projects related to reporting, advanced insights, incrementality and testing, as well as attribution, and audience management.
Be a source of knowledge and expert on analytics tools and offerings including keeping up to date with industry trends, services and technologies.
Deliver insights and provide actionable recommendations based on reported results, benchmarks, discovered patterns, and all necessary context.
Work with other divisions to assist in strategy and prioritization of analytics services, both on an individual accounts and holistic strategies.
Assist business development team by joining pitches and helping create presentations for both existing and prospective clients. Educate sales and leadership on Analytics services as needed.
Join client calls and emails to manage Analytics engagement for top tier clients.
Train analysts on analytics tools and offerings.
Lead periodic trainings and discussions around common client requests, and relevant new tools and technologies.
Manage prioritization of clients based on needs and strategic importance to the company. Delegate client work throughout analyst team.
Develop standardized processes and collateral to help streamline requests and new client work.
Grow and manage analysts team for all functions above and help advance their skills and careers.
Validate that deliverables (e.g., reports, dashboards, analysis) continue to deliver business value by working with stakeholders on an ongoing basis.
Customer Focus- Dedicated to meeting and exceeding expectations to customers, establishes and maintains effective relationships with customers
Business Acumen- Knows how businesses work, knowledgeable in current/future policies, practices, trends, technology, etc.
Directing Others – Strong ability to establish clear directions, sets stretching objectives, brings out the best in people, clear communicator
Intellectual Horsepower- Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile
Learning on the Fly- Learns quickly when facing new problems, relentless learner, open to change, improves, enjoys challenges and finding solutions
Organizational Agility – Knowledgeable about how organizations work, knows how to get things done through different channels
Presentation Skills – Effective in a variety of formal presentation settings, gains positive attention, changes tactics that aren’t working
6+ years of digital marketing, web, or customer analytics experience across channels
2+ years of team management experience
Strong knowledge of multiple digital channels and how they work together (SEM, SEO, CRO, Social, Shopping, Display, etc.)
Experience across various verticals including e-commerce and lead generation
Strong analytical skills, proficient with Microsoft Excel, Tableau Software and data analysis
Experience working with and utilizing Google Analytics and attribution solutions
Effective time management and project management skills
Up to 10-15% travel to Tinuiti offices, client meetings, etc.
About Tinuiti: Tinuiti is a performance and data-driven digital marketing leader, focused on every aspect of the customer journey across the quadropoly of Google, Facebook/Instagram, Amazon, Apple, and beyond. We believe success requires specialization across all channels, and our offerings cover the full spectrum from paid to earned to owned media. Our goal when we come to work every day is simple – to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values – Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change – inspire us to maintain a culture where our people take pride in their work and have fun doing it.
Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
FLSA Classification: Exempt
Working Conditions: Working indoors, sitting at a computer for extended periods of time, lifting no more than 10 pounds.
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