Commercial Real Estate Office Assistant

Role Type: Commercial Real Estate Office Assistant

Location: Midtown Atlanta GA, Onsite

Type: Full-time

We are seeking an energetic and hospitality-driven Commercial Real Estate Office Assistant to oversee daily operations and deliver an exceptional member experience in a premium coworking environment. This individual serves as the on-site operational assistant, ensuring the space is welcoming, well-run, and professionally managed at all times.

The role reports directly to the Building Manager and works closely with ownership, vendors, and members. While this is not an engineering role, it carries clear responsibility for identifying issues, coordinating resolutions, and maintaining high operational standards across the space.

Key Responsibilities

Workspace Operations & Oversight

• Manage day-to-day operations of the coworking space to ensure a seamless, professional experience for members and guests
• Conduct daily walkthroughs to monitor cleanliness, organization, safety, and overall presentation
• Coordinate maintenance requests, vendor access, and service follow-ups in partnership with the Building Manager
• Maintain operational checklists for opening, closing, and peak-hour readiness

Member Experience & Community

• Serve as the primary point of contact for members, guests, and visitors
• Set and uphold hospitality standards that reflect a high-quality, landlord-managed workspace
• Handle member questions, feedback, and concerns promptly and professionally
• Support member onboarding, orientation, and ongoing engagement

Community Programming & Events

• Plan, coordinate, and execute recurring community and networking events
• Manage event logistics including calendars, RSVPs, vendors, and space setup
• Foster a strong, professional community culture aligned with the brand and tenant profile

Inventory & Vendor Coordination

• Oversee inventory of office supplies, kitchen items, and shared amenities
• Track usage, place orders, and ensure consistent stocking levels
• Coordinate with cleaning, security, IT, and other service providers as needed

Administrative & Reporting Support

• Maintain accurate member and operational records
• Assist with reporting, documentation, and process improvements
• Support special projects and initiatives as directed by management

Qualifications

• 2+ years of experience in coworking, hospitality, office operations, property support, or community management
• Strong organizational skills with exceptional attention to detail
• Excellent interpersonal, communication, and customer-service abilities
• Professional demeanor with sound judgment and discretion
• Ability to multitask and prioritize in a member-facing environment
• Comfortable using basic office tools, scheduling systems, and communication platforms

Physical & Schedule Expectations

• Full-time, onsite presence during standard business hours
• Occasional evening availability for community events
• Ability to stand, walk the space, and lift light supplies as needed