Solving the affordable housing crisis one room at a time!
Are you ready to dive into the world of a fast-paced tech startup? Are you ready to change the world? At PadSplit we’re disrupting the affordable housing industry by creating safe, attractive, and respectable co-living environments. If you’re motivated by the conviction that working people should have a decent place to live, and want to do something about it, come join us!
At PadSplit, our purpose is to solve our affordable housing crisis one room at a time while leveraging housing as a vehicle for financial independence. Our principles are Care, Show it, Prove it. We live out our principles by embodying our values: Empathy, Optimism, Intellectual Curiosity, Strong Work Ethic, High Integrity, and Compassionate Directness.
As a Member Advocate, you are a detail-oriented, hard-working, problem solver with an optimistic attitude, that can easily (and happily) wear many hats. You are able to uphold our company’s principles and values while adding to our unique culture. As a member of our Member Success Team, you will broadly be responsible for Member Management, Communication and Data Tracking, and Member Experience .
Manage day-to-day interactions with our members via phone, text, email, and personal interaction with integrity and empathy
Build relationships and manage a caseload of Members
Communication and Data Tracking
Work with our product and operations teams to recommend and implement changes to our digital and physical products to support company objectives
Work with our members to develop a culture of accountability, mutual respect, and doing the right thing
Solve problems–every house is a unique challenge!
High energy and willingness to work
High levels of compassion matched only by ability to hold people accountable
Energized by customer interactions
A deep desire to solve problems
Ability to teach someone a new skill
Strong verbal and written communication
Strong computer skills–and a quick study
A natural athlete–able to learn new things, plug gaps, and hustle to make things work
Ability to multitask
Experience working in a startup environment
CAN DO attitude
Adaptable to frequent process changes
Background in case management, counseling, social work
To apply for this job please visit hire.withgoogle.com.