Program Manager

Nashville Entrepreneur Center (EC) is a 501(c)3 non-profit organization founded in 2010 to support
people and businesses through every stage of their entrepreneurial journey. We exist to help make
Nashville the best place to start and grow a business by increasing the likelihood of success for
entrepreneurs.

ABOUT THE ROLE

As a Program Manager at the EC, you will report to the Director of Programs and play a central role
in driving founder outcomes and program performance through the execution and continuous
improvement of EC programs, including Project Healthcare, PreFlight, TakeOff, and InFlight. You are
responsible for recruiting high-potential founders, managing cohort delivery, curating partnerships,
and ensuring each founder graduates with measurable traction and growth in their business.
This role combines program management, founder support, and ecosystem engagement. You will
work closely with Entrepreneurs-in-Residence (EiRs), advisors, investors, and community partners
to deliver a best-in-class experience across EC programs. Currently, each Program Manager is
primarily responsible for either the EC’s industry accelerator (Project Healthcare) or stage-based
programs (PreFlight, TakeOff, Inflight). Program assignments are determined based on
organizational priorities, program needs, and individual strengths. While Program Managers take
full ownership of assigned program(s), they will have opportunities to contribute across multiple
programs over time, building a well-rounded understanding of founders at different stages and
industries.

At the EC, programs are not just events or experiences – they are a catalyst for real business
growth.

The Program Manager plays a critical role in shaping how founders think, make decisions, and
move their businesses forward. The quality of this role directly impacts the trajectory of the
entrepreneurs we serve and the strength of Nashville’s startup ecosystem.

Success measures for this role include:

● Drive program applications that meet or exceed recruitment targets each cycle to ensure a
competitive and diverse cohort
● Net Promoter Score (NPS) ≥ 60 across all cohorts
● Earned revenue from program participants that meets or exceeds goals
● Collaboration to secure contributed revenue from program partners and sponsors that
meets or exceeds goals
● All program activities delivered on time, within budget, and aligned to EC’s standards of
quality

More details here: https://drive.google.com/file/d/1neuACPGqVZBp4uTMqhrAN6OIoBbWeEh2/view