Greenzie’s mission is to free humans from manual labor. We’re starting with the hardest tasks first — highly repetitive outdoor work in the green industry: lawn maintenance, turf mowing, landscaping. We are hiring software engineers who want to support a robotic workforce deployed and working in the real world, now.
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
We exist to make our customers successful. Join our Team and get relentless about Customer Success
As an Account Manager, you will:
Operate as the lead point of contact for any and all matters specific to Greenzie customer accounts
Build and maintain strong, long-lasting customer relationships
Oversee customer account management, including negotiating contracts and agreements to maximize profit
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Participate in daily stand-ups, weekly Customer Success meetings, retrospectives, and roadmap planning
Build a great company: it’s up to you how involved you want to be. We are an open book and share the experience of building a company from customer discovery to sales to marketing, you can participate and learn all aspects of business.
As a candidate you already have:
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field
You might also (nice-to-have):
You’ve mowed a lawn or two
Appreciate a results-based, startup culture
The benefits we offer to full-time employees:
Employee Health Benefits: Medical, Dental, Vision, with options for HSA
Short-Term and Long-Term Disability
Any hardware you need: Macbook Pro? Sure. Slick ThinkPad running Ubuntu? You got it.
A transparent, entrepreneurial, startup culture: want to help with sales and marketing? Join in (but be ready to take on real tasks).
To apply for this job please visit www.greenzie.com.