Home Product Support Engineer

Product Support Engineer

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Website Curricula Curricula

Curricula makes cyber security awareness training fun!

Curricula is growing fast, and we are looking for a Product Support Engineer to join our growing team. We are looking for a high energy person that believes in the mission of educating people about security to keep them safe. Curricula is a fun SaaS company that makes fun security awareness training content that’s delivered to employees around the world. Employees learn how to defend against our characters from simulated real-world phishing training right in their inbox, so they become part of the story.

The Product Support Engineer will support Curricula customers and technical requests. They will be responsible for coaching customers and building continuous updates to the help system along with training exercises. The role will act as the key level 1, 2, and 3 support helping answer anything from basic password reset to a complex whitelisting implementation of our phishing simulator. This role is dedicated to continuing to build a scalable and repeatable support process. Most importantly, your previous experience has led you to become a support leader to inspire and positively motivate others. Sound like you want to be a part of Curricula?

To apply for this job please visit www.getcurricula.com.