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TAG: OCM & CX
November 7, 2019 @ 6:00 pm - 9:00 pm
Employee and customer expectations are changing. Billions of dollars are spent on tools to create better employee and customer experiences. Are we moving the needle? Are companies realizing the benefits from their experiential strategies?
Join us on November 7, 2019, as we make connections, combine our brainpower, and have solution-driven conversations to explore the issues that are shaping today’s Organizational Change Management (OCM), Customer Experience (CX) and Employee Experience (EX) challenges.
Discussion topics include:
- Ingredients needed to create better employee and customer experiences
Leveraging cost effective EX and CX solutions
- Defining the intersections between OCM, CX and EX…and more!