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HBS Leadership Breakfast Series
May 24 @ 7:15 am - 9:00 am
On Tuesday, May 24, 2022 at 7:15 AM, please join us at the Buckhead Club for the next Leadership Breakfast Series featuring Ed Bastian, CEO, Delta Air Lines.
As CEO of Delta Air Lines, Ed Bastian leads a team of 75,000 global professionals that is building the world’s premier international airline, powered by a people-driven, customer-focused culture and spirit of innovation.
Under Ed’s leadership, Delta is transforming the air travel experience with generational investments in technology, aircraft, airport facilities and, most importantly, Delta’s employees worldwide. A 22-year Delta veteran, Ed has been a critical leader in Delta’s long-term strategy and champion of putting Delta’s shared values of honesty, integrity, respect, perseverance and servant leadership at the core of every decision.
Since being named Delta’s CEO in May 2016, Ed has expanded Delta’s leading position as the world’s most reliable airline while growing its global footprint and enhancing the customer experience in the air and on the ground. During his tenure as CEO, Delta has become the world’s most awarded airline, having been named the No. 1 airline by J.D. Power; Wall Street Journal’s top U.S. airline; Fortune’s most admired airline worldwide; the most on-time global airline by FlightGlobal; among TIME100’s Most Influential Companies, a Glassdoor Best Place to Work and more. In 2018, Fortune magazine named Ed among “The World’s 50 Greatest Leaders,” and in 2019, he was elected to the membership of the Council on Foreign Relations. Most recently, Ed was named among the Top 10 CEOs of 2021 in Glassdoor’s Employees’ Choice Awards as a leader who excelled at supporting their people throughout a global pandemic.
Ed’s values-based leadership propelled the airline to become the industry leader and a trusted global brand, guided by empathy, humanity and devotion to service, which has served Delta well in good times and bad. He has served as a Delta leader and steered the company through the most challenging periods of the company’s history, including 9/11, bankruptcy and COVID-19.
As the world emerges from the pandemic, Delta is leading the industry in the recovery, harnessing the power of innovation and Delta’s people-focused culture to set the course for the future of travel. This post-COVID transformation will reshape the customer experience using the latest technology and be powered by our people.
When asked to sum up his job in five words, Ed’s response is: “Taking care of our people.” The answer reflects his leadership philosophy, which is based on the “virtuous circle” – if you take care of your people, they take care of your customers, whose business and loyalty allows you to reward your investors.
Ed joined Delta in 1998 as Vice President – Finance and Controller and was promoted to Senior Vice President in 2000. He left Delta in 2005 and became Senior Vice President and Chief Financial Officer of Acuity Brands. He returned to Delta six months later to become Chief Financial Officer, and in 2007 was appointed to serve as Delta’s President.
Before joining Delta, Ed held senior finance positions at Frito-Lay International and Pepsi-Cola International. Ed started his career with Price Waterhouse, where he became an audit partner in its New York practice.
Ed grew up in Poughkeepsie, N.Y., and graduated from St. Bonaventure University with a Bachelor’s Degree in Business Administration. He lives in Atlanta and is deeply involved in his faith, family and community.